FAQ

Find answers to common questions about Eco Family's eco-friendly, non-toxic cleaning tablets. Learn how to use them, safety details, and shipping info.

Who are we?

We are an eco-friendly company and we love our planet. Our main goal is to provide eco-friendly cleaning products that have an outstanding cleaning power, and are plastic free, non-toxic to the environment and not tested on animals. 

What are our products?

We have different effervescent tablets, each is designed to clean part of your home. Our tablets are all you need to keep your home and office clean. We only deliver what matters, the ingredients that are necessary to shine and clean your home. Our products will cover all surfaces of your home, including kitchen, floor, window and bathrooms.

What are eco-friendly cleaning tablets for?

Our eco-friendly and plastic free cleaning products are designed to clean all surfaces of your home and office such as kitchen hub, worktop, cabinets, floors, windows, all surfaces including bathroom and bathtubs.

How do I use a tablet?

Just drop a tablet into a spray bottle, add 500 ml of warm or room temperature water to the bottle, wait for the tablet to be dissolved, and finally start to clean!

Do Eco Family tablets have a shelf life?

Yes, the shelf life of an unopened tablet is 2 years.

How long will one diluted tablet last?

Once a tablet is diluted with water, we recommend you use up the solution within a year.

How are the Eco Family products better for the planet?

Did you know there will be more plastic in the oceans than fish by 2050?! By using our environmentally friendly cleaning products, you avoid 10 spray bottles to be produced, transported and thrown to the ocean. All of us are in this journey together; by cutting out single-use plastic and the unnecessary transportation of water, we can reduce emissions and our carbon footprint.

How are we helping the environment?

By using our environmentally friendly cleaning products, you reuse your spray bottle, 10 new plastic bottles are not produced, transported and thrown to the ocean. All of us are in this journey together; by cutting out single-use plastic and the unnecessary transportation of water, we can reduce emissions and our carbon footprint.

Where can I purchase Eco Family products?

All of our products are available on our website or alternatively and can be purchased via Amazon

How can I place a bespoke or bulk order?

To place a bespoke or bulk order, kindly reach out via our contact us page, and we will provide you with the necessary instructions.

How can I contact the Eco Family?

Feel free to contact us via the contact us page of website, we always here to help you and answer any questions you might have.